Total Protection. Expert Support.

We've got you covered with coverCare

UNLIMITED PARTS, LABOR, AND PHONE SUPPORT

Unlimited access to our remote and on-site support teams. Our experienced customer service engineers are available by phone seven days a week.

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PRIORITY RESPONSE TIME

Our customer have access to more than 300+ factory trained technicians across the country with same day service availability.

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ANNUAL PREVENTATIVE MAINTENANCE

An IPA factory-trained technician will conduct a 100+ point equipment inspection and perform cleaning, adjustments and any required repairs.

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SOFTWARE/FIRMWARE UPDATES

Get the latest software updates at no additional charge in addition to machine optimization.

Comprehensive Support and Maintenance for Multi-Year Protection

coverCare is a comprehensive service and preventative maintenance protection plan offered with all IPA products. Designed to optimize your service experience, coverCare ensures  peace of mind your investment is protected.

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coverCare includes an annual preventative maintenance visit complete with a comprehensive multi-point equipment inspection cleaning, adjustments, and any required repairs to ensure your equipment continues to run efficiently. A great value for your investment, take advantage of discounted pricing with prepay and multi-year agreements. 

fixed costs

Lock in current coverCare prices for up to five years and take advantage of 20%+ savings by prepaying for multiyear agreements.

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worry free

Save administrative time by avoiding an annual struggle for budget dollars.

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proactive

Prevent gaps in coverage that may occur while the new annual contract or purchase order is being approved.