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Customer Support
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Total Protection. Expert Support.

Confidence Meets Convenience 

We've got you covered with coverCare

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UNLIMITED PARTS, LABOR, AND PHONE SUPPORT
Unlimited access to our remote and on-site support teams. Our experienced customer service engineers are available by phone seven days a week.

PRIORITY RESPONSE TIME
Our customers have access to more than 300+ factory-trained technicians across the country with same-day service availability.

ANNUAL PREVENTATIVE MAINTENANCE
An IPA factory-trained technician will conduct a 100+ point equipment inspection and perform cleaning, adjustments, and any required repairs.

Comprehensive support and maintenance for multi-year protection

Comprehensive Support and Maintenance for Multi-Year Protection

coverCare is a comprehensive service and preventative maintenance protection plan offered with all IPA products. Designed to optimize your service experience, coverCare ensures  peace of mind your investment is protected.

coverCare includes an annual preventative maintenance visit complete with a comprehensive multi-point equipment inspection cleaning, adjustments, and any required repairs to ensure your equipment continues to run efficiently. A great value for your investment, take advantage of discounted pricing with prepay and multi-year agreements. 

fixed costs

Lock in current coverCare prices for up to five years and take advantage of 20%+ savings by prepaying for multiyear agreements.

worry free

Save administrative time by avoiding an annual struggle for budget dollars.

proactive

Prevent gaps in coverage that may occur while the new annual contract or purchase order is being approved.

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