An IPA Monthly Newsletter
July | 2020
YOU'RE A WINNER!
Thank you Beth Farrens, Adam Lee, Nicole Lister & Pom Nak for exhibiting our core values: Integrity, Customer Centricity, Unity and a Winning Spirit! You will win one extra vacation day as well as a chance to win an all-expense paid trip to Sugar Beach in St. Lucia February 7th – 11th! Keep up the great work!
What are people saying?
The accounting team completed an in-depth audit process over the course of several weeks that resulted in no significant negative findings by the auditors. The team had to pull together countless documents and answer hundreds of questions from the auditors all while completing their daily tasks. This was done while working mostly virtually and while processing record numbers of daily tasks as the overall business performance was strong. Also, the results showed that over the past 12 months the team operated in compliance with all of the regulations that were designed for much larger companies that have much larger accounting teams.
Who is Jonothan Wheeless?
United States Air Force veteran, Jonothan Wheeless, has worked at IPA for 12 years and counting. During his 12 year tenure, Jonothan has held several roles with the organization including his latest, Director of Customer Support. Since 2012, Jonothan has lead a team of over 350 Ricoh technicians provide annual preventative maintenance for nearly 5,000 machines. He identifies and develops process and performance improvements and helps navigate his team through unique situations that arise pre and post implementation.
Check out the latest news and headlines about our company
The X-factor you've been missing!
Over the past few months, the alEx 2.0 task force has worked diligently to prepare for the release of IPA's automated linen dispensing technology, alEx. The new release includes an automated vertical door, internal lighting, a 10" touchscreen and more!
The 2 day virtual product launch included a comprehensive look at the product features, pricing, sales training and more.
The next generation alEx will be available for sale as of Monday July 13th.
Remembering... John Keeter
John Keeter worked alongside Bridgette McNeal and the call center team from 2014 until his passing in 2019. John was involved with the Boy Scouts of America teaching young men to make ethical and moral choices over their lifetime.
In honor of John, the Tucker Boy Scouts of America awarded John a posthumous award for his contributions to the organization.
Julie Smith | Commercial Operations Mgr
The Commercial Operations Team supports the sales team in creating new proposal requests. The team, consisting of Ronda Zimmerman and Carla Burnett and led by Julie Smith, has generated over 1,500 product and service quotes to date.
Keep up the great work!
Mai Kia Moua
You make the workplace FUN!
Behind the Scenes... alEx 2.0
$471K - McLeod Regional Medical Center
$208K - Carl R. Darnall Army Medical Center
$182K - Alamance Regional Medical Center
From your friends at IPA, we would all just like to say
Have a wonderful Happy Birthday
and many more to come!